PRIVACY POLICY
VicTic.ca (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information necessary to provide our services, including but not limited to:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card or payment method details processed securely through a third-party provider.
- Event Preferences: Information related to the events or tickets you purchase.
- Usage Information: IP address, browser type, operating system, and interaction with our website collected through cookies or similar technologies.
We only collect personal information directly from you or with your consent.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- To process and fulfill your ticket purchases.
- To provide customer support and respond to inquiries.
- To send event updates, promotional offers, or other communications (with your consent).
- To improve our website, services, and user experience.
- To comply with legal obligations or enforce our terms of service.
3. Disclosure of Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third parties, including:
- Payment Processors: To securely process your payments.
- Event Organizers: Limited information for managing event attendance.
- Service Providers: Companies providing website hosting, email communications, or analytics services.
- Legal and Regulatory Authorities: As required to comply with laws or protect our rights.
All third parties are contractually obligated to handle your information securely and in compliance with privacy laws.
4. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccuracies in your personal information.
- Withdrawal of Consent: Withdraw your consent for the use of your personal information (note: this may affect our ability to provide certain services).
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
To exercise any of these rights, please contact us at [Insert Contact Email].
5. Security of Your Information
We use industry-standard security measures to protect your personal information against unauthorized access, disclosure, or misuse. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance user experience.
- Analyze website usage.
- Deliver personalized content and advertisements.
You can manage cookie preferences through your browser settings.
7. Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 19, and we do not knowingly collect personal information from children.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at nofees@victic.ca
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last Updated” date.
This policy is designed to meet the requirements of the Personal Information Protection Act (PIPA) in British Columbia, Canada.